MANAGED IT SERVICES OVERVIEW

 Service Program
Sentry (maintain)
 Guardian (Manage)
IT Business Reviews    
Monthly Reporting    
Virtual CIO (vCIO)  
 Service Program
Sentry (maintain)
 Guardian (Manage)
Backup Monitoring    
Backup Testing (Test Restores)    
Backup Issue Resolution and File Restoration  

GO TO DISASTER RECOVERY

 Service Program
Sentry (maintain)
 Guardian (Manage)
Server and Network Monitoring, Alerting and Patching    
Issue Remediation    
Active Directory Organization/Standardization  
Onsite Support  

 Service Program
Sentry (maintain)
 Guardian (Manage)
Proactive Client Machine Monitoring and Patching    
Antivirus Licensing, Monitoring, Patching    
Email Spam and Virus Filtering  
Remote Connectivity Support  
Onsite Support  
Help Desk Services  

 Service Program
Sentry (maintain)
 Guardian (Manage)
Asset Mangement (licensing and hardware)    
Customer Portal (entering and updating tickets, tracking status)    
Vendor Liaison (applications, ISP, etc.)  
Dedicated Account Manager