RemoteSite Technical Specifications

Automated discovery and import of network devices and services

• TCP-based discovery with user-specified IP address ranges
• Devices and operating systems identified using IP fingerprinting
• Scan discovered devices for supported network services

Network services monitoring using synthetic transactions

• The following services are used to monitor networks using synthetic transactions: Connectivity, HTTP, DNS, NNTP, POP, IMAP, SMTP,
• Traffic, VNC, SSH and Telnet
• Network utilization monitoring through network traffic, Ethernet errors and SNMP services
• Precise monitoring of an Exchange server’s capacity and performance metrics 

Agent-based system and OS level monitoring

• Agent support for Windows® 95/98/NT/2000/XP/2003, Red Hat® Linux 7.1/7.2/7.3/9.0, Novell 5.5/6.0/6.5 and Solaris™ 2.8/2.9
• Monitor CPU, disk and swap utilization, process availability, generic log files and VERITAS Backup Exec™
• Easily monitor and measure Windows event logs

 Configurable state thresholds

• Thresholds allow direct mapping from service level objectives and device configuration standards to failure and warning states

Automatic notification of critical events

• Notifications available by email, pager or SMS (notifications can go to you, BEI or both)
• Flexible profile-based notifications
• Detailed failure information via configurable triggers and device associations; multiple levels of escalations and repeats ensure that failures are identified
• False failures minimized with configurable delay periods; correlation profiles are used to ensure that only critical failures are reported 

Scheduled and on demand reporting

• All reports can be delivered on demand or scheduled for automated delivery
• Reports include: executive summary report, service and device availability, capacity and utilization trending, notification, event and activity log reports

Custom network services

• Custom monitoring available using generic service engines including SNMP, Syslog and generic log