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"It has been a pleasure working with BEI to upgrade and maintain our IT network. Timeliness and dependability are crucial to us - BEI has been very responsive to our needs - service issues, general information and planning for the future." Read More

Columbia Fertility Associates, Medical, Washington, D.C.

BE Eye August 2008  

Tech Tips for End Users: Outlook: Expired Email Messages (Look like this!)
  Outlook: Take a Quick Poll Using Voting Buttons
Announcements: Offsite Backups Seminar – August 27 in Reston
Click here to Register
  Virtualization and Storage – September 24 at Mansion on O Street in D.C.
Click here to Register
New Network Engineer
Microsoft Windows XP; Available until 6.30.08
Holiday Schedule

Tech Tips for End Users
Expired Email Messages (Look like this!)

When sending email messages about time-sensitive issues, using the “Expired Email” feature can really help make your point! For example, if you are making any sort of special offer (valid until a certain date, expires after a certain time…) you can set the email message to expire. After that time, the user will see the message header in their Outlook folders with a strikethrough (the message can still be opened). To set an email message to expire:

  • On the Options tab, in the More Options group, click Message Options.
  • In the Message Options dialog box, under Delivery options, select the Expires after check box, and then click a date and time.

This is what an expired message will look like once expired:

Deleted email

Outlook: Take a Quick Poll Using Voting Buttons

• Approve/Reject
• Yes/No
• Yes/No/Maybe
• Custom
Outlook with an Exchange Server allows you to take a quick poll of your staff. It is limited to a single question per email message, so this is not the way to do a detailed survey! Possible responses are shown below:

Voting Buttons

To send an email with Voting Buttons:

  • Open a new email
  • In the Tracking group select the Options tab, click Use Voting Buttons
  • Select the type of response you would like. Custom responses require you to type in your responses separated by a semicolon.
  • Send the email (you would typically put the question in the Subject Line.)

To review the results of the poll:

1. Open the original message with voting buttons that you sent. This message is usually located in the Sent Items folder.
2. On the Message tab, in the Show group, click Tracking.

Here is an example of the results you might receive:

Voting Results

Note: Tracking does not appear until at least one recipient of the e-mail message has replied with his or her vote.

BEI Announcements

Offsite Backups Seminar Register

Breakfast seminar -Wednesday, 8/27, Reston, Va

  • Why look at offsite backups?
  • What should you consider backing up offsite?
  • Where should you go for offsite backups?
  • How should you go about it?

(originally scheduled for 8/20, this seminar has been moved to 8/27)

Questions? – contact Ellen Jennings at 703-528-8300 x125 or ellen.jennings@beinetworks.com.

Virtualization and Storage Seminar Register

Luncheon Seminar – September 24, 2008, Washington, D.C. Mansion on O Street, Washington, D.C.

At this lunchtime seminar we’ll be looking at two of the hottest trends in the industry – virtual computers (saving space, energy and increasing reliability) and storage (who doesn’t think their data storage needs are increasing?!?!) We’re holding this luncheon seminar, which will be co-sponsored by Dell, at the Mansion on O Street, just one block off Dupont Circle. (you’ve got to see it to believe it!)

Microsoft Windows XP – Available until 6.30.08

Microsoft Windows XP is not available after June 30, 2008, except as a downgrade from Windows Vista when the software is purchased as part of Volume Licensing from Microsoft or if a customer buys a new PC from an OEM, like Dell, with either Windows Vista Business or Windows Vista Ultimate installed on it then they may get downgrade rights (check with your PC vendor before you buy).

In addition, Dell is making a limited selection of their workstations and laptops available with Windows XP at least through the end of the year (an end date has not be specified officially by Dell). Models and configurations are limited and you would need to buy licensing for either Vista Ultimate or Vista Business to make use of the downgraded installation. There is a small fee from Dell for this service.

Let us know if you have questions about this change.

New Network Engineer

Please join use in welcoming Greg Hunt to BEI. Greg is a Network Engineer and will be doing both remote and onsite support for our clients. Most recently Greg worked at the Fox News Channel as an IT Support Analyst, working with Fox staff both in the office and on location. Prior to Fox he worked in several academic institutions providing end user and network support. Greg has experience with both PC and Macintosh networks and will be a valuable addition to our staff.

Holiday Schedule – Independence Day

BEI will be closed on Labor Day, Monday, September 1. As always, our clients can reach us for emergency support during that time period.
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