BEI’s netEndure frees you from worrying about how your organization will recover from disasters – both large and small.

On-site, frequent, disk-to-disk backup Local standby server – instant virtualization File, folder and image storage Optional off-site data storage Disaster recovery failover to cloud-based temporary virtual servers

Delete an email?  Need to recover a corrupt file? No problem – local backups on the netEndure Appliance are easy to recover and can be set to occur as often as every 15 minutes.

Server crashed?  In as little as 30 minutes with Instant Virtualization your netEndure Appliance can be configured as a standby server. And the image stored on the netEndure will greatly speed restoration once new hardware is available with bare metal restore to dissimilar hardware capability.

Tired of taking tapes home on Friday?  Offsite, automated Internet backups are available at a very reasonable price – so you won’t have to depend on forgetful humans for your peace of mind.

Fire, theft or flood? A replacement netEndure Appliance with your latest image can be shipped overnight, so you can be back up and running the next day. Or, if you’re using the offsite backup service standby virtual server(s) can be turned up in the “cloud” on a temporary basis.

Need long term archiving?  Archive your data for as long as necessary, and restore from the daily, weekly, and monthly backups.

For technical details on BEI's netEndure Business Continuity Solution please contact BEI. An overview of specific features is included on the reverse side of this document.

Appliance Locations - A netEndure Appliance must be placed at each location where there are Windows servers on a local area network (LAN). Multiple servers can be supported by each Appliance and multiple Appliances can be placed on the same LAN.

Block-Level Backups - netEndure is a block-level backup. Database applications such as Microsoft SQL Server and Microsoft Exchange Server transfer data in blocks and whether the files are open or being used makes no impact. This technology allows for complete server restorations based on the last functioning server’s state before the failure occurred.

Backup Frequency – Local backups can take place as frequently as every 15 minutes. Offsite backups occur once/day.

Security – Backup images are encrypted using the 256-bit Advanced Encryption Standard (AES) algorithm before they are saved on the local netEndure Appliance. If offsite transfer is selected, after the servers are backed up locally an independent 256-bit encrypted tunnel is created and transmits the imaged data to a secure off-site location where it resides in an encrypted, compressed format.

Data Transport - You have the ability to select transfer rates during daily operating hours at your site. Additionally you may select greater bandwidth utilization after hours which will allow you to transfer your daily incrementals to the offsite location.

netEndure Retention
The retention on the netEndure Appliance is:

1. Base image
2. Intra-day incrementals (for the last 2 days)
3. Daily synthetics (for last 14 days)
4. Weekly synthetics (for last 5 weeks)
5. Monthly synthetics (all)

Base Image & Incrementals -The first backup taken of a server is the base image. The base image is an exact, complete copy of the currently used space on the server. The base image is taken for each volume (or partition) on the server. Once the base image completes, all future backups are incremental which take place at the frequency selected. Incremental backups are collapsed into synthetic incrementals (basically a larger incremental file) in order to ensure chain integrity and to speed up restorations.

Recovery Options - Recovering files and folders is a simple process where the entire partition is mounted as a volume on the netEndure Appliance. The files can then be copied to the destination location. You can restore files, folders, and SQL tables and databases. Additionally, a utility is provided that allows you to restore Exchange mailboxes, messages, or even attachments.

Standby Server Using Instant Virtualization - The netEndure Appliance has the ability to become an operating standby of a failed server by turning up a virtual version of the server using the image on the Appliance. This unique ability is due to the fact that the virtualization engine on the netEndure natively understands the backup images as a hard drive allowing a failed server to be virtualized within minutes. The “virtualized” server retains the same IP address, NetBIOS name, MAC address and application state of the original server.

Bare-Metal Restore (Virtual to Physical) - When it comes time to restore a standby virtualized server back to new/replacement physical hardware, our bare-metal restore process allows restorations to dissimilar hardware.  This is very important because in most cases, rarely can you replace the original server with the same hardware.

Offsite Remote Storage - Offsite remote storage, if selected, offers peace of mind that your data and images are extra safe and secure in case of a major disaster.  Features include:

• Highly redundant storage with backup images stored at the data centers on a Storage Area Network (SAN) at the primary facility, then replicated to a second, geographic distant facility
• Connectivity provided by multiple providers with automatic failover capabilities
• Facilities provide two fiber-optic network drops for the backbone
• Full physical security at each facility including security cameras and key card
• Network is secured with high-end redundant, automatic failover firewalls
• Fire suppression and environmental control provided
• Automatic backup power provided by on-site generators

Off-Site Retention
The off-site backup has two retention policies available: current image and archive. The current option saves only the complete image of the server from the time of the last backup. The archive option allows you to perform restorations from as far back as when the base image was first taken. You can then restore from the daily, weekly, and monthly synthetic backups. These restore points are available for a three-year period.

Recovery after a Catastrophe
If a disaster results in losing your entire office — servers and on-site netEndure Appliance included — you can order a newly imaged Appliance with the most current backup to be shipped out via next- business-day air transportation to a location of your choice. Depending on the netEndure model, multiple servers can be virtualized on one Appliance even as the netEndure continues to perform backups.  Alternatively, you can implement manual failover to temporary virtual servers turned on “in the cloud” using your off-site images.  See BEI for the fees associated with these disaster recovery services.